Baby Bed Time

However, it has been my experience that all types of learners find visual aids helpful, even f they are Just used as supplemental information to enhance the knowledge they gained through verbal communication. Visual aids, such as process flow charts, are excellent tools to effectuate meaningful and clear communication. According to Webb (2013), â€Å"Sometimes it's more effective to visualize something graphically that it is to describe it with words. That is the essence of what flowcharts do for you.Flowcharts explain a process clearly through symbols and text† (Top 5 Reasons to use Flow Charts). Baby Bed-Time Comment on the factors that affect the process design. The three major factors that affect the process design are dependent upon the 1) the daily activities that the children engaged in, 2) the condition of their skin prior to bath-time and 3) the time their father arrives home from work. If the children have been outside playing or Interacting with others, they have be en exposed to harmful germs and bacteria.In this case, the children would need to be thoroughly washed, including their hair. Many days the children don't leave the house due to the fact of Ewing cared for by a nanny, therefore an extensive cleansing is not always necessary. However, of the children attend a play date, doctor's appointment, trip to the grocery store, etc. Then it is necessary to be thoroughly scrubbed down with She Naturals Baby Body Wash, otherwise they may Just take a bubble bath with good old Johnny's Baby Wash.Both my children have eczema and occasionally experience breakouts to their skin depending on what they have been exposed to. It seems to be especially bad during the winter months. On the days when their skin is irritated, showing symptoms of exams, I pay extra attention during bath time. I oatmeal and She Naturals Baby Body Wash in their bath water and I wash their skin with a gentle sponge. This factor also adds time to dressing them after their bath be cause I have to saturate their skin by massaging in She Naturals Baby Exams Cream.The final are very unpredictable. He works 6 days a week and on any given night he can cone home anywhere between 7 to elm. The children usually try to stay up to see him before they â€Å"allow themselves† to fall asleep. If he arrives home at a decent time and the children are still awake, they get a chance to spend time with him after he has oaken his shower. When this happens I am able to get some homework done and he reads to the children before bed. Identify at least one metric to measure the process.According to Collins (2013): â€Å"Quality metrics are commonly used by organizations as a way to measure the performance of internal processes —specifically, processes which are difficult to measure. The most common type of quality metric is called a Key Performance Indicator (KIP). Kips are used to quantify and measure and/or gauge the performance of operational goals that are connec ted to internal processes† (How To Measure Quality Metrics). In order to quantify the process flow chart, it is important to assign quality metrics to measure each stage of the process.These metrics allow the user to measure the effectiveness of the process and the efficiency of each step. As the purpose of this flow chart is to increase efficiency and process time, the most optimal production metric to use would be cycle time. According to Specific (2010), â€Å"Cycle time is the measurement of elapsed time. Cycle time can be measured at the individual operational level or across the entire production process† (Using Effective Metrics to Measure Production Test Flow). Each entry of the process flow chart's efficiency can be evaluated by measuring the cycle time for each step.

Hostel Implementation

Evaluation Study on Construction of Hostels For SC Boys & Girls ALL INDIA (REPORT) Programme Evaluation Organisation Planning Commission, New Delhi, April, 2009 CONTENTS Chapters Topic Preface Executive Summary Chapter – 1 Introduction – Background of the Scheme – Objective of the Scheme – Guidelines for Initiating Hostel Proposal – Procedure for obtaining Central Assistance – Evaluation Study – The Scheme in Selected StatesPage No. I-II i-xiii 1–2 Chapter – 2 The Evaluation Study – Objectives & Methodology – Objective of the Study – Sample Design – Reference period of the Study and Starting of field survey – Methodology/Instruments used for Data Collection – Data Analysis and Report Writing 3–6Chapter – 3 Planning, Implementation & Monitoring Method of Scheme – Role of Nodal Ministry – Role of State Nodal Department – The Level at which Proposal s Initiated – The Approval Procedures of the Scheme – The Process of Implementation of the Schemes in the State vis-a-vis General Guidelines – Achievements of Physical Targets – Role of PRIs/Local Bodies under the Scheme in Construction & Maintenance of the Hostels – Local Political/Bureaucratic Interference in Selection of Hostel Sites – Objective Criteria for Selecting the Location of Hostel – Inspection by State/District Administrative Authorities – Involvement/Role of NGOs – The Monitoring and Reporting System Prevailing under this Scheme, Including the Construction Stage 7 – 19 Chapter – 4 Allocation of Grants and Expenditure on Hostel 20 – 27 – Funding Pattern under the Scheme – Modality of Release of Fund – Release of State Share – Release of Central Share – Utilization of fundChapter – 5 Functioning and Suitability of Hostels including Facilities 28 p rovided to Inmates 49 – The Suitability of Locations – Layout of Construction in Case of New Hostels – Use of Hostels Constructed under the Scheme – Availability, Quality & Maintenance of Facilities Provided in the Hostel †¢ Dining Hall cum Kitchen in the Hostel †¢ Food Provided to the Inmates and its Quality †¢ Annual Charges Paid in the Hostel †¢ Maintenance of Hostel Toilets †¢ Water Supply to the Hostels †¢ Supply of Food grains at Concessional Rates to SC Hostels – Facilities Provided to the Inmates – The Role of Nodal Department in Management and Maintenance of the Hostels Chapter – 6 Observations on the Impact of the Scheme – The Outcomes of the Scheme in Terms of Availability and uses of the Hostel by the Target Group – Impact of Scheme on Educational Development of SC Boys and Girls 2001 Census 50 – 55 Chapter – 7 Recommendations Project Team 56-57 58 PREFACE The Centr ally Sponsored Scheme (CSS) of construction of new hostels as well as expansion of existing hostels for SC girls was initiated in 963-64 so as to give an impetus to education of girls belonging to the SC community. During 1989-90, based on the recommendations of the Working Group on the Development and Welfare of SCs and STs, this scheme was extended to SC boys also. The scope of the scheme was enlarged further to cover institutions of higher education/learning such as colleges and universities. The main objective of the CSS is to provide free boarding and lodging facilities in the hostels for SC boys and girls studying at Schools and Colleges/University levels. In order to integrate the SC students with the mainstream, 10 percent of total accommodation in such hostels was left for non-SC students.At the instance of the Ministry of Social Justice and Empowerment, the Programme Evaluation Organisation, Planning Commission, conducted an evaluation study of the scheme in 8 selected sta tes. The study was launched in November, 2004 with the following objectives: (i) (ii) (iii) (iv) (v) (vi) To study the approval procedures of the proposals for construction of hostels. To study the process of implementation of the scheme in various States vis-a-vis the guidelines. To assess financial & physical performance of the scheme. To assess the extent of utilization of hostel facilities by the target group. To study the monitoring & reporting system prevailing under this scheme, including that at construction stage. To assess the outcome of the scheme in terms of the use of the hostels by the target groups.In order to generate the required data base the study covered 185 hostels from CSS, 65 hostels from 100 percent state funded and 15 hostels constructed by NGOs which were sampled from Eight selected states, namely, Andhra Pradesh, Bihar, Haryana, Karnataka, Madhya Pradesh, Orissa, Rajasthan and Uttar Pradesh. Besides, two Central Universities (JNU-Delhi and Central Universi ty, Hyderabad) were also covered in the study. The main findings of the study are as follows: The construction agency in most cases was the state PWD which took up construction work through approved contractors. The hostels, after completion, were handed over to the concerned District Social Welfare Officer in most of the states. The Panchayati Raj Institutions/local bodies played very little role in most states. The visit of the district officials to the hostels either during the construction period or later was casual in most states.The time taken in release of the state share to construction agencies varied considerably from state to state from two months to six months or even more after the release of central share. About 80 percent of the hostels were found functional at the time of visit of PEO’s study team. Most of the non-functional hostels were in Uttar Pradesh. Whereas Bihar had three such hostels followed by Karnatka and Orissa which had two each. This was due to a bsence I of basic requirement/amenities, wrong selection of site and without assessing the need for SC students in that area. About 6 percent of the hostels were found being used for other purposes such as office, library, class rooms etc.All these hostels were in Bihar, Orissa and Uttar Pradesh. Fifteen hostels in five states namely Haryana, Karnataka, Madhya Pradesh, Orissa and Uttar Pradesh were under construction at the time of visit of the study team to these hostels. Out of these 15, in six cases, the construction had been stopped due to land disputes in the case of Uttar Pradesh and due to constraint of funds in Karnataka. Hostels were overcrowded in Andhra Pradesh, Karnataka, Orissa and Rajasthan where average occupancy per room exceeded 10 and upto 30 or even beyond this number in some hostels of Andhra Pradesh. On the other hand, hostels in Bihar, Haryana, Madhya Pradesh and Uttar Pradesh, were underutilized.In the hostels under 8 districts of Uttar Pradesh and 8 districts of Bihar, inmates themselves cooked food in their rooms as the servant cum cook appointed for the purpose were reported to be deployed elsewhere by the authorities. In almost all the hostels, maintenance of hostel building and toilets was unsatisfactory. 90 percent hostel Wardens reported that the release of fund for salary of hostel staff was received in time. However, grant for meeting day to day maintenance expenditure was in time only in56 percent cases. The scheme had significant outcome in terms of establishment of hostels in three states only namely Andhra Pradesh, Madhya Pradesh and Karnataka. Other states i. e. Orissa and Rajasthan did not take full advantage of the scheme while the scheme totally flopped in Bihar with negligible effect.On the whole, the hostels benefited the target group of very poor SC/ST students coming for studies from long distances. But the outcome in Bihar has been poor. The performance of the programme could considerably be improved if the suggesti ons made in the report could be suitably implemented. The study received continuous support and encouragement from Hon’ble Deputy Chairman, Planning Commission and Member (Evaluation), Planning Commission. The study was designed and conducted under the direction of Shri K. N. Pathak, the then Deputy Adviser in PEO. The services of Institute for Resource Management and Economic Development, Delhi were availed for tabulation, interpretation and analysis of data and preparation of report. Shri L. N.Meena, Economic Officer, PEO assisted the research institute in Data processing, Chapter Plan, Tabulation & report drafting under the guidance of Project Director Sh. K. N. Pathak. Dr. R. C. Dey, Director, PEO gave a final shape to the present report and Mrs. Godhuli Mukharjee, Director, REO, Kolkata edited the same under guidance of Dr. Davendra Verma, Adviser (PEO) and my supervision. The list of the Officers involved in the study is given at the end of the report. The help and coop eration received from all of them is gratefully acknowledged. S. Bhavani Sr. Adviser(PEO) New Delhi Dated: April, 2009 II Executive Summary I. †¢ Background & Objectives of the SchemeConstruction of hostels within or near to the campus of educational institutions was visualized by planners as one of the means to enable and encourage boys and girls belonging to Scheduled Castes(SC) community to improve access to education. Government of India, therefore, started the Centrally Sponsored Scheme (CSS) of construction of new hostels as well as expansion of existing hostels for SC girls in 1963-64 so as to give an impetus to education of girls belonging to the SC community. During 1989-90, based on the recommendations of the Working Group on the Development and Welfare of Scheduled Castes and Scheduled Tribes, this scheme was extended to SC boys also.The scope of the scheme was enlarged further to cover institutions of higher education/learning such as Colleges and Universities. The main objective of the CSS is to provide free boarding and lodging facilities in the hostels for SC boys and girls studying at Schools and Colleges/University levels. In order to create social homogeneity and equity 10 percent of total accommodation in such hostels was left for non-SC students. The Ministry of Social Justice and Empowerment which is the nodal ministry for construction of hostels for SC boys and girls, invites applications from areas having: (i) (ii) (iii) (iv) (v) High concentration of SC population and Low literacy among SCs in the area.Inadequate hostel facilities Adequate availability of school going SC children. Adequate number of educational institutions Good accessibility and safety of girl students. †¢ †¢ †¢ The Ministry has also laid down certain procedures for obtaining central assistance for construction of hostels for SC boys and girls. i Evaluation Study †¢ At the instance of the Central Ministry, the Programme Evaluation Organisation, Planning Commission, conducted an evaluation study of the scheme in 8 selected states. The study was launched in November, 2004. The study covered the period from 1963-64 to 2002-03. But for the selection of sample, hostels constructed during 1992-93 to 2002-03, were considered. †¢The Broad Objectives of the Evaluation Study: To study the approval procedures of the proposals for construction of hostels. (ii) To study the process of implementation of the scheme in various States vis-a-vis the guidelines. (iii) To assess financial & physical performance of the scheme. (iv) To assess the extent of utilization of hostel facilities by the target group. (v) To study the monitoring & reporting system prevailing under this scheme, including that at construction stage. (vi) To study the role of nodal Departments at the State/UT level and those at the district/block level in proper utilization, maintenance and upkeep of the hostels. vii) To assess the outcome of the scheme in terms of t he uses of the hostels by the target groups. (viii) To analyze the impact of the scheme on educational attainment of SC boys and girls during the period between 1991 census to 2001 census. II. †¢ (i) Methodology Eight States where the scheme had made considerable progress and representing different regions namely Andhra Pradesh, Bihar, Haryana, Karnataka, Madhya Pradesh, Orissa, Rajasthan and Uttar Pradesh, were covered in the sample survey. Besides, Two Central Universities were also covered in the evaluation study. Sixty eight districts constituting about 20 percent of the districts of the selected states were covered in the sample for detailed study.These districts were selected from two types of states namely (i) those having hostels more than the average number of hostels per district and (ii) those having hostels less than the average number of hostels per district. It was decided to canvas a supervisor schedule from one official in each hostel involved in construction/su pervision of construction of the hostels. †¢ †¢ ii †¢ This was restricted to hostels constructed under the centrally sponsored scheme (CSS) only as relevant information regarding state funded hostels were not likely to be available readily. In all, 185 hostels from CSS, 65 from 100 percent state funded and 15 constructed by NGOs, were covered under the study.Ten boarders per hostel upto the sanctioned strength of 100 and 5 boarders per hostel having the sanctioned strength of less than 100, were selected. In all, 1417 inmates were covered in the study. Two ex-inmates subject to availability were selected randomly from each hostel. A total of 368 ex-inmates were contacted during the study. A total of 210 knowledgeable persons, i. e. roughly one per hostel, were also contacted to elicit their views regarding functioning of such hostels. Two Central Universities (JNU-Delhi and Central University, Hyderabad, Andhra Pradesh) and five State funded Universities from Haryana were covered under the study. Nine types of schedules as per details provided below were administered for getting information at different levels. †¢ †¢ †¢ †¢ †¢ †¢Type of Schedule State Level* District Level** Officials involved in Construction Level Hostel Wardens Inmates Ex-inmates Knowledgeable Persons NGOs Level University Level Schedule*** No. Canvassed 7 67 191 211 1417 368 210 8 7 * Indicates that State Level Schedule of Uttar Pradesh has not been received so far. ** As new district Sant Kabir Nagar not having its own staff, its work was carried out by the staff of Basti district. Therefore only one district level schedule was canvassed for the both districts viz. Basti and Sant Kabir Nagar. *** 2 Central Universities (JNU,Delhi & Central University,Hyderabad) +5 State Funded Universities in Haryana. iii III. †¢Planning, Implementation and Monitoring The Ministry of Social Justice and Empowerment, GOI had formulated certain guidelines for i nitiating proposals and obtaining central assistance for construction of hostels for SC boys and girls. Proposals in the prescribed form received by state governments from the level of district and down below for construction of hostels were forwarded to the nodal Ministry for getting necessary sanction. The Ministry, in turn, examined the physical and financial progress of the hostels sanctioned earlier and released necessary funds to the concerned states for construction of such hostels. For release of funds by the nodal ministry, the following requirements were considered. (i) A certificate regarding availability of land (ii) Site plan of the proposed hostels (iii) A certificate that the estimates are prepared as per latest PWD/CPWD norms. iv) Detailed cost estimates of the proposed hostel (v) Physical progress of hostels constructed since 1992. (vi) Hostel-wise, year-wise statement of utilization of State as well as Central shares in the prescribed proforma. (vii) Matching share of State Governments/Universities/NGOs. †¢ †¢ In most of the States, Department of Social Welfare at the state level acted as the nodal department for construction of hostels for SC boys and girls. It implemented the scheme through its administrative setup at the district level and down below in different areas. Proposals for construction of hostels were initiated at different levels such as district, taluka and panchayat.The approval for construction of hostels was generally given by the state nodal department i. e. the Department of Social Welfare, after ensuring the fulfillment of prescribed norms under the guidelines. Number of hostels to be constructed every year depended largely on the availability of funds. State Public Works Department (PWD) provided technical help such as approval of design, cost estimates etc. in respect of construction of hostels for SC boys and girls. †¢ †¢ †¢ †¢ iv †¢ Officials involved in the construction of hostels, designated here as supervisors, were involved in construction activities in a number of ways. Cost estimation, and supervision of construction were among important activities performed by them (Table – 3. 1).About 53 percent of supervisors acknowledged that they had received guidelines for construction of hostels. The majority among them were from Orissa, Madhya Pradesh and Andhra Pradesh while in Delhi and Karnataka not a single supervisor received any guidelines. (Table – 3. 2). The guidelines issued to supervisors contained components like procurement of land, sanctioning of work, release of fund for work, implementation and monitoring of work (Table – 3. 3). The administrative set up for implementation varied from state to state. The construction agency in most cases was the state PWD which took up construction work through approved contractors. In a majority of cases, i. e. 1 percent, guidelines for making special provision for physically handicapped were not issued to the supervisors (table 3. 4). †¢ †¢ †¢ †¢ Quality of Work †¢ As reported by supervisors, in 75% percent cases, the materials used for construction, were tested by quality control wing of state PWDs. Regular supervision by higher officials also helped in the process (Table – 3. 5). Notwithstanding the above, the field study team found defects in the erected structures in some states i. e. Rajasthan, Madhya Pradesh, Orissa and Uttar Pradesh. The problem faced by the supervisors in Madhya Pradesh and Karnataka related to the fund not being received in time for construction, where as in Bihar, problem of land dispute was reported.On the other hand, no problem was reported from Andhra Pradesh, Haryana and Rajasthan in this respect. The hostels, after completion, were handed over to the concerned District Social Welfare Officer in most of the states. There was a mixed picture across the sample states with respect to achievement of physical tar gets. For example, in states like Andhra Pradesh, Madhya Pradesh and Orissa targets were more or less fully achieved. On the other hand, in states like Karnataka and Rajasthan †¢ †¢ †¢ v achievements were reported to be far behind the targets, while in Bihar only 4 boys hostels out of a target of 40 could be constructed during the 11 year period (Table-3. 6). †¢The Panchayati Raj Institutions/local bodies played either very little or no role in most states as reported by the district authorities and Supervisors, both as can be seen from table – 3. 7. By and large, there was no political/bureaucratic interference in the selection of hostel sites except in some cases in Uttar Pradesh and Haryana. In most of the selected districts, the objective criteria laid down in the guidelines for selection of hostel sites, were largely followed. However, some exceptions were reported in Rajasthan and Uttar Pradesh. In Rajasthan district level bureaucracy is reported to have played a dominating role in selection of hostel locations while in Uttar Pradesh selection of hostel site was largely determined by political and bureaucratic pressure groups.The visit of the district officials to the hostels either during the construction period or later was casual in most states due to (i) the hostel scheme being not a priority (ii) Grants for the scheme is not routed through the District Welfare Officer (iii) there is excess workload & too many meetings at district level and lack of infrastructure facility like vehicle, staff etc. In Andhra Pradesh such visits were regular and frequent. Visits of the state officials were mostly casual. The supervisors, however, visited the construction sites very frequently(Table-3. 9 & 3. 10) Haryana was the only state where NGOs were involved for the construction and upkeep of the hostel. Most of the supervisors (81 percent) sent progress reports on monthly basis during the course of construction out of them 69% sent MPRs to district level officials concerned (Table-3. 14).There was a mixed picture across the states with regard to sending progress report by hostel wardens about maintenance and upkeep of hostels. It was only in 54 percent cases that the wardens sent the progress report to the concerned district level Social Welfare Officials. Some wardens in Bihar, Karnataka, and Uttar Pradesh did not send any progress reports to the district administration about their hostel. †¢ †¢ †¢ †¢ †¢ †¢ vi V. †¢ Allocation and Utilisation of Funds The Ministry of Social Justice and Empowerment, Govt. of India has laid down certain norms for funding various agencies for construction of hostels for SC boys & girls. The hostels constructed under CSS have 50:50 percent matching shares of state and central govt. for construction of hostels under central Universities.Central share goes upto 90 percent and remaining 10 percent is borne by Universities themselves. As far as grant to state Universities/NGOS hostels is concerned, 45 percent burden is borne by centre and 45 percent by the state government while the remaining 10 percent is to be contributed by the state University/NGOs. An analysis of the data collected from the various nodes of the implementing agencies reveals that: An amount of Rs. 22,230 lakh was spent for construction of hostels during 1992-93 to 2002-03 of which Government of India’s share was about 50 percent and state governments’ share was about 46 percent. The balance 4 percent was contributed by universities/NGOs (Table-4. 2).In 43 percent cases, state governments released their share in advance directly to the executing agencies on the basis of estimates submitted by them while in 22 percent cases; the state share was released in installments only after receipt of the Government of India share, on the basis of progress of construction. The more frequently encountered preconditions for release of fund by the state governmen ts were availability of owned land, cost estimates based on CPWD/PWD rates and selection of construction agency. The officials in a few districts in Bihar, Orissa and Rajasthan were, however, not even aware of any preconditions. The time taken in release of the state share to construction agencies varied considerably from state to state from two months to six months or even more after the release of central share.The Central share was released to the Finance Department of the concerned states from where it was further transferred to the state nodal department i. e. Department of Social Welfare. In many states the transfer of the central share from the Finance Department to the state nodal department was delayed. This delay was reported to be 1 month in Karnataka , 2-3 months in Haryana and Rajasthan, and in case of Bihar it is inordinate due to complicated procedure. †¢ †¢ †¢ †¢ †¢ vii †¢ Time taken by the Government of India in releasing the central sh are after receiving applications from the state governments was negligible in the case of Andhra Pradesh but several months in the case of Bihar and Orissa because of inadequacies on the part of respective state governments.In case of Bihar, a reason for this could have been the availability of huge amount of unutilized fund (i. e. Rs. 360. 23 Lakh) from earlier years resting with the state govt. There was a reasonably good convergence between sanctioned costs and actual expenditure in most states except Andhra Pradesh, Delhi(JNU) and Karnataka there the actual expenditure was observed to be higher than the estimated cost. Per inmate, average expenditure on construction of hostels varied widely across the different states from Rs 85606 in Haryana to Rs 21918 in Orissa and Rs. 178720 in Delhi(JNU). Norms of ceiling on expenditure fixed by the Union Ministry were violated in most of the states.Functional Status of Hostels About 92 percent Wardens and 87 percent Knowledgeable persons v iewed the location of hostels as suitable. In Karnataka, Madhya Pradesh and Uttar Pradesh Wardens(8%) and Knowledgeable persons(13%) both are not satisfied with the location of hostels while only Knowledgeable persons are not satisfied in Haryana and Orissa and only one Warden not satisfied in Rajasthan. Reasons varies from sites being not accessible by easy approach road, non-availability of drinking water, electricity etc. (Table-5. 1). About 80 percent of the hostels were found functional at the time of visit of PEO’s study team. Most of the non-functional hostels were in Uttar Pradesh. Bihar too had three such hostels followed by two each in Karnataka and Orissa.Reasons were absence of basic requirements, wrong selection of site and improper assessment of need for hostel for SC students (Table-5. 2- A). About 6 percent of the hostels were found being used for other purposes such as office, library, class rooms etc. All such hostels were in Bihar, Orissa and Uttar Pradesh (Table-5. 2-B). Fifteen hostels in five states namely Haryana, Karnataka, Madhya Pradesh, Orissa and Uttar Pradesh were under construction at the time of visit of the study team to these hostels. Out of these 15, in six cases, the †¢ †¢ VI. †¢ †¢ †¢ †¢ viii construction had been stopped either due to land disputes in the case of Uttar Pradesh and or due to constraint of funds in Karnataka(Table-5. 2-C). †¢Hostels were overcrowded in Andhra Pradesh, Karnataka, Orissa and Rajasthan where average occupancy per room exceeded 10 and reached upto 30 or even beyond this number in some hostels of Andhra Pradesh. On the other hand, hostels in Bihar, Haryana, Madhya Pradesh and Uttar Pradesh, were underutilized. Taking the country as a whole, average occupancy per room was 11 to 20. All functional hostels had dining halls attached to the kitchen but some of them in Rajasthan and Uttar Pradesh were in dilapidated condition Inmates in most hostels were provide d food. The quality of food was considered good only in Andhra Pradesh whereas in Karnataka, Haryana, Madhya Pradesh, Orissa and Rajasthan, the quality of food was a mix between good and average.But in Uttar Pradesh there is no mess facility except in a few hostels of Gonda and Allahabad districts where some inmates reported about quality of food as average. In Bihar, no free food is given to inmates in hostels. In Madhya Pradesh 50 inmates of eleven selected hostels reported that either mess facility is not available in the hostel or food is not provided free. They paid for the food from their stipend amount. Similarly 15(43%) inmates in Orissa paid to the hostel management for food or ate outside the hostel. In the case of Haryana also, the information on the quality of food is available from 18 inmates in Kurukshetra district only, while for the remaining districts food was not provided free of cost to inmates.Over all only 41 percent of the inmates reported the quality of food i n the hostels as good. In the hostels under 8 districts of Uttar Pradesh and 8 districts of Bihar, inmates themselves cooked food in their rooms as the servant cum cooks appointed for the purpose were reported to be deployed elsewhere by the authorities(Table 5. 4-A). In 42 percent of the selected hostels in Uttar Pradesh, inmates wanted supplies of Kerosene oil on BPL rates for cooking and lighting(Table 5. 4-B). In states like Andhra Pradesh, Karnataka, Madhya Pradesh, Rajasthan and Uttar Pradesh, no annual charges were levied on inmates whether SC or non-SCs. But in other states i. e. Haryana and Orissa some charges were levied on inmates.In Bihar there is no mess facility in the hostel. Inmates themselves had to cook their food or get the food from outside on payment. †¢ †¢ †¢ †¢ †¢ ix †¢ In almost all the hostels, maintenance of hostel building and toilets was unsatisfactory. Drinking water supply facility was available in 64 percent hostels as rep orted by the inmates. But in Bihar, Karnataka, Rajasthan and Uttar Pradesh a majority of inmates felt that either water supply was not available at all or it was inadequate for the hostels. Supply of food grains at concessional rates at par with BPL rates was available to hostels as reported by wardens, in the states of Andhra Pradesh, Karnataka, MadhyaPradesh, Orissa and Rajasthan and to some extent in Haryana but were not made available in Bihar and Uttar Pradesh, as can be seen from views of Wardens presented in Table – 5. 7. Facilities provided free of cost to inmates included accommodation, bedding/cot, free food and drinking water. Similarly, free text books, newspapers/magazines, articles for sports & games, first aid etc. were also supplied to a number of inmates free of cost. Among other facilities provided free of cost in the hostels were hair cutting facilities, telephone and transport allowances. In a majority of cases these services were rated as good. About 87 p ercent boarders were paid scholarships while staying in hostels. Around 13 % of them received amount Rs. 51/- to above Rs. 00/per month (Table – 5. 9). As reported by 59 percent inmates, there were proper security arrangements in the hostels. 64 percent inmates reported that there was sufficient potable drinking water in the hostels. 47 percent inmates reported that there were bath/common rooms in their hostels. 45 percent of them also reported that they got stipend while staying in hostels. The position with respect to study aids like bench/table etc were found to be grossly inadequate in the hostels of Andhra Pradesh, Karnataka, Madhya Pradesh, Rajasthan and Uttar Pradesh. Even in the sample hostels for SC boys and girls in Orissa, benches or tables were not provided.About 92 percent inmates reported that overall atmosphere in the hostels was congenial Maintenance of the hostels was the responsibility of the District Social Welfare Officers who appointed wardens to carry ou t various functions related to maintenance of building and ancillary activities. †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ x †¢ About 74 percent wardens reported that they had received guidelines for maintenance of hostels while the remaining 26 percent informed that such guidelines were not provided. 87% percent hostel Wardens reported that the release of fund for salary of hostel staff was received in time. However, grant for meeting day to day maintenance expenditure was in time in only 56 percent cases.In a majority of districts, fund was released on monthly basis for salary The behavior of hostel wardens in respect of sorting out problems was satisfactory, as reported by both inmates and ex-inmates. Andhra Pradesh is the only state where hostel wardens did not face any problem in management of hostels. A major problem faced by wardens in Karnataka and Madhya Pradesh was that they were over burdened since additional charges of more than one hostel were placed on them. The problem of fund constraint was reported by wardens from several states. Inadequate basic amenities were another problem mentioned by Wardens in 56% of selected states (Table-5. 18).Major suggestions given by wardens for improved functioning of hostels included provision of (i)adequate basic amenities,(ii) funds for regular maintenance (iii) adequate grant for meeting the food expenditure of the inmates and(iv) regular warden/hostel staff in the hostels. During the year between 1995-96 to 2004-05, a total of 49,384 students applied for admission into these hostels of whom about 93 percent were actually admitted. Of those admitted, about 69 percent were SCs, 11 percent ST and 14 percent from other categories. But in Haryana, the norm regarding intake of SC students was violated as the proportion of SCs admitted to hostels constructed/renovated by NGOs accounted for only 30 percent (Table – 5. 20). †¢ †¢ †¢ †¢ †¢ †¢ VII. Impact of the Scheme †¢The scheme had significant outcome in terms of establishment of hostels in Andhra Pradesh, Madhya Pradesh and Karnataka only. Other states i. e. Orissa and Rajasthan did not take full advantage of the scheme while the scheme nearly flopped in Bihar with negligible effect. In Haryana inmates from the SC category were less than half (30%) of the total strength which amounted to violation of the objective of the Scheme. In case of Uttar Pradesh a number of hostels were not being used by the beneficiaries due to various reasons. xi †¢ The occupation of 35% of the parents of inmates was cultivation while this proportion was higher (76%) in case of ex-inmates.Parent’s occupation as agricultural and non-agricultural labour among inmates, accounted for 42 percent against 22 percent from ex-inmate category. Haryana, however, had a different picture. Students from somewhat better off SC families were admitted to hostels run by NGOs in Haryana. About 78 percent of the inmates came from poor families having monthly income of less than Rs. 3000 and 26 percent were very poor having monthly income upto Rs. 1000 only. But Bihar and Haryana had much greater proportion of inmates from better off families about 42% of inmates and as high as 77% of ex-inmates came from families having monthly income above Rs. 5000/-. 54% inmates and 38% ex-inmates reported that they came to stay in the hostels from a distance exceeding 20 km or more from their residences.On the whole, the hostels benefited the target group of very poor SC/ST students coming for studies from long distances. But the outcome in Bihar has been poor. Overall increase in the literacy rate among SCs in 2001 census compared to 1991 was 17 percent for males and 18 percent for females. Part of this increase could be due to other factors also. About 94 percent of inmates were of the view that the scheme of construction of hostels for SC boys and girls had brought about a considerable improve ment in the educational development among SC boys and girls. This percentage is lower in Uttar Pradesh, Haryana, Bihar and Orissa. †¢ †¢ †¢ †¢ †¢ VIII. Observation and Suggestions †¢Locations selected for construction of hostels must have adequate security for girl students and access to good roads, potable drinking water. There should be a regular and adequate budget provisions for repair and maintenance of hostels. Monitoring mechanism of the scheme ought to be strengthened. Design of such hostels should have provision for ramps for barrier free movement of physically handicapped students. †¢ †¢ †¢ xii †¢ Adequate number of hostels should be constructed in highly SC concentrated areas to reduce congestion in hostel rooms. Warden quarters may be constructed in all the girls’ hostels and it should be made mandatory for warden to stay in them. Every hostel should have a qualified warden. Women wardens should invariably be poste d in girls hostels.In cases where inmates are more than the sanctioned strength, provision for additional amenities such as toilets, living rooms etc. should be made. Scholarships should be increased to compensate escalation of prices and should be paid on time since these form major source of funds for food and other components of expenses by hostel inmates. Diet charges should be enhanced to meet the rising prices. Mess facility should be strengthened and free food should be must. Adequate infrastructure like benches/tables should be provided in every hostel. There should be provision for clean and hygienic toilets. Timely submission of utilization certificates before release of further installments of funds for construction of hostels should be ensured.District Social Welfare Officers should be involved in the admission process of hostels constructed by NGOs to ensure adequate representation of SC students in these hostels. Cost ceilings for construction of hostels fixed several years ago must be updated from time to time corresponding to rise in prices of construction materials and labour. A satisfactory mechanism for dissemination of guidelines issued by nodal agencies to implementing agencies must be ensured. There should be adequate arrangement for coaching facility for inmates of the hostels during extra timings. There should be uniformity in terms of rules and regulations for boarding and lodging across states. †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ xiii Chapter – 1 Introduction 1. 1 Background of the Scheme The constitution of India envisages special protection for socially and economically deprived sections of the society for ensuring their rapid economic development and achieving equality with others. Provision of quality education is an important tool for empowering the weaker sections. Various socio-economic factors obstruct the access of the children belonging to scheduled castes to education in general and girls in particular, especially those living in rural areas. Construction of hostels within or close to the campus of educational institutions has been considered one of he means to enable and encourage boys and girls of SC community to strive towards achievement of quality education at reasonable costs to improve access to education. Government of India started the Centrally Sponsored Scheme for construction of new hostels as well as expansion of existing hostels for SC girls in 1963-64 so as to give impetus to SC girl’s education. In due course, certain changes were introduced to improve the scheme by allowing central assistance in construction of hostels in Universities and for making hostels barrier-free for disabled students. A major change came during the Seventh Five Year Plan (19851990) when the Working Group on the Development and Welfare of Scheduled Castes and Scheduled Tribes recommended that hostels for SC boys should also be constructed .They recommended at least two hostels for boys and girls should be established in each district HQ in the country. In light of this; the coverage of the scheme of construction of hostel for SC girls was also extended for SC boys. Accordingly, in respect of SC boys, this scheme was started from 1989-90. 1. 2 Objective of the Scheme The main objective of the Centrally Sponsored Scheme (CSS) is to provide free boarding & lodging facilities in hostels for SC boys and girls studying in schools and also for those studying in Colleges and Universities. In order to provide and propagate social homogeneity and equity 10 percent of total seats were meant for non-SC students.The general instruction issued by the Government of India under the Centrally Sponsored Scheme (CSS) further provided that if after accommodating all SC applicants, certain seats were left vacant then accommodation to non-SC students might be considered. However, the proportion of non-SC students in any case should not ex ceed 25 percent. The guideline also states that for general category students some charges may be levied which may be utilized for better maintenance of the hostel. 1. 3 Guidelines for Initiating the Hostel Proposal The Ministry of Social Justice and Empowerment, GOI prepared general guidelines for initiating proposals for construction of hostels for SC boys and girls. Guidelines pertaining to the implementation of the scheme at istrict level were given to the district level authorities to be considered while initiating the proposals. These are: High concentration of SC population and low literacy among SCs in the area. Inadequate hostel facilities in the area. Availability of school going SC children. Adequate number of educational institutions. Suitable location keeping in view the connectivity aspect, safety and security of students particularly for SC girls. 1. 4 Procedure for Obtaining Central Assistance The Ministry of Social Justice & Empowerment, GOI has laid down a procedur e for obtaining central assistance for construction of hostels for SC boys and girls.The proposals under the scheme have to be separately submitted by States/UTs for SC boys and girls in the prescribed proforma along with the following documents: (i) A certificate regarding availability of land, (ii) Site Plan of the proposed hostels, (iii) Detailed cost estimates of the proposed hostels, (iv) A certificate that the estimate has been prepared as per the latest PWD/CPWD rates, (v) Physical progress of the hostels sanctioned earlier since the year 1992 in the prescribed Performa, (vi) Hostel wise, year wise statement of utilization of State as well as Central share in the prescribed Performa, (vii) Matching share of the Sate Governments/Universities/Voluntary Organisations. 1. 5 Evaluation StudySince, the beginning of this scheme in the year 1963-64 and its expansion of scope from 1989-90; no evaluation study had been taken up. In order to assess the impact of this scheme across the c ountry it was felt necessary to undertake an evaluation study at All India level. Accordingly, at the instance of the Union Ministry of Social Justice and Empowerment, the Programme Evaluation Organization of the Planning Commission, conducted an evaluation study on the scheme of construction of Hostels for Scheduled Castes boys & girls. The study was conducted in eight states and two Central Universities where this scheme of construction of hostels for SC boys & girls was largely taken up.The study was launched in the field in November, 2004. The study has covered a reference period of ten years i. e. 1992-93 to 2002-03. 1. 6 The Scheme in Selected States The Centrally Sponsored Scheme (CSS) of construction of hostels for SC boys and girls has been in operation in several states of India. Some states like Orissa, Madhya Pradesh and Rajasthan have constructed hostels only under the Centrally Sponsored Scheme. Others like Andhra Pradesh, Bihar, Karnataka and Uttar Pradesh have constr ucted such hostels both under the CSS as well as 100 percent state funded scheme. In Haryana, only the hostels owned and managed by NGOs have been covered under the present study.In all other states, covered under the present study the hostels constructed for SC boys & girls have been owned and managed by the district level agency of the state nodal department i. e. the Social Welfare Department in most cases. In case of Central Universities, such as, Jawaharlal Nehru University, New Delhi, Central University, Andhra Pradesh and the hostels constructed by State funded Universities, it is the University which owns and manages the hostels. The district wise coverage of the scheme has also varied from state to state. In Andhra Pradesh and Orissa all the districts of the state were covered under this scheme. But in Bihar and Uttar Pradesh several districts had no hostel for SC boys and girls.Taking into account the size of population of the 8 selected states, the number of such hostels is relatively more in Andhra Pradesh, Madhya Pradesh and Karnataka and relatively less in Bihar, Uttar Pradesh, Haryana, Orissa and Rajasthan. As per available information from 8 selected states, a total of 2310 (1479+831 i. e. CSS and 100% state funded respectively) hostels were constructed between the period from 1992-93 to 2002-03. Chapter – 2 The Evaluation Study – Objectives & Methodology 2. 1 Objectives of the Study The broad objectives of the evaluation study were the following: (i) To study the approval procedures of the proposals for construction of hostels. (ii) To study the process of implementation of the scheme in various States vis-a-vis the guidelines. iii) To assess financial & physical performance of the scheme. (iv) To assess the extent of utilization of hostel facilities by the target group. (v) To study the monitoring & reporting system prevailing under this scheme, including that at construction stage. (vi) To study the role of nodal Departments at the State/UT level and those at the district/block level in proper utilization, maintenance and upkeep of the hostels. (vii) To assess the outcome of the scheme in terms of the uses of the hostels by the target groups. (viii) To analyze the impact of the scheme on educational attainment of SC Boys and Girls during the period between 1991 census to 2001 census. 2. 2 Sample Design 2. 2. 1 StatesWith a view to complete the study within a specified time and also to have a better in depth analysis the following eight states representing different regions were selected under the study: (1)Andhra Pradesh, (2) Bihar, (3) Haryana (For hostels constructed through University/Colleges & NGOs), (4) Karnataka, (5) Madhya Pradesh, (6) Orissa, (7) Rajasthan and (8) Uttar Pradesh. It was observed that in Karnataka and Madhya Pradesh large numbers of hostels (i. e. 163 and 666 respectively) were constructed under this scheme. Hence, it was decided to select these two states to assess their impact. F rom the Eastern Region, Orissa had the largest number of hostels (112), and Bihar had sizable SC population & also a large number of hostels (37) but considerably low literacy rate i. e. 49 percent as against the national literacy rate of 54. 16 percent.Hence, these two states were selected as sample states from the eastern region. From the Southern Region, Andhra Pradesh was selected due to very high concentration of SC population (16. 17% males and 16. 22% females) and the second largest number of hostels (196) constructed for SC boys and girls under this scheme. In the Northern Region, Uttar Pradesh has a sizeable SC population (20. 76% males and 20. 18% females) & largest number of districts in the country i. e. 70, the number of hostels constructed in this state is 76. It was, therefore, decided to select the state as a sample state to be covered under this study. Similarly, Rajasthan was also selected due to high SC population in this state.It was observed that five Central Un iversities have been funded for construction of hostels for SC boys and girls under this scheme. It was decided to select Jawaharlal Nehru University, New Delhi (Mahi & Mandvi Hostels) and Hyderabad Central University as each of these two Universities has one hostel each for boys & girls. It is also observed that the state funded Universities in about 6-7 states have been covered under this scheme. In Haryana large numbers of hostels are reported to have been expanded under this scheme through NGOs. Therefore it was decided to select Haryana as a sample state to be covered under this study. 2. 2. 2 DistrictsIt was decided to select 20 percent districts from each sample state for the study. Average number of hostels per district in a state was worked out by dividing total number of hostels constructed in the state by the number of districts. The districts in a state were divided in two categories, first the districts having hostels more than the state average number and second catego ry of districts having hostels less than the state average. Twenty percent of districts in a state were selected pari-passu from each of the two categories. Based on the above criteria, total 68 districts were selected from the above mentioned states other than Delhi.These varied from 5 each in Andhra Pradesh, Haryana and Karnataka, 6 each in Orissa and Rajasthan, 9 in Madhya Pradesh, 10 in Bihar and 22 in Uttar Pradesh Table 2. 1 gives the complete list of selected districts. Jawaharlal Nehru University, New Delhi had two hostels, one for boys and one for girls. Since the two hostels covered under the study were constructed by University itself without any involvement of district administration in construction and management, hence Delhi has been excluded from this list. State wise number and names of the district selected as sample for evaluation study have been given in Table 2. 1. Table 2. 1: Number and Names of Districts Selected for the Study No. f Name of the Name of the Sele cted Districts Districts Selected States Selected Andhra Pradesh 5 West Godavari, Vishakhapattnam, Karim Nagar, Mehboob Nagar, Chittor, Central University Bihar 10 Patna, Siwan, Muzaffarpur,Bhojpur, Bhagalpur, West Champaran, Purnia, Rohtas, Aurangabad, Samastipur JNU, Delhi Jawaharlal Nehru University, New Delhi Haryana 5 Rohtak, Hisar, Sirsa, Kurukshetra, Kaithal Karnataka 5 Kolar,Chitradurga, Davengere,Chamraj Nagar, Gulbarga. Madhya Pradesh 9 Ujjain, Sidhi, Guna, Sehore, Narsinghpur, Tikamgarh, Datiya, Bhopal, Sivni Orissa 6 Jajpur, Keonjhar, Bhadrak, Dhenkanal, Balasore, Cuttack Rajasthan 6 Dausa, Tonk, Baran, Sikar, Bundi, Rajsamand Uttar Pradesh 22 Pratapgarh,Bareilly,KanpurNagar,Shahjahanpur, Chandoli, Meerut, Fatehpur,Barabanki,Varanasi, Gonda, Faizabad, Allahabad, Basti, Siddarth Nagar, Gorakhpur, J. P. Nagar, Banda, Sant Ravidas Nagar, Badayun, Ambedkar Nagar, Sant Kabir Nagar, Chitrakut Total 68 2. 2. Officials involved in the Construction/Supervision of the Hostels It w as felt that the role of the officers who released the fund, coordinated the work and were directly involved in construction/supervision of the hostels was quite significant. Hence it was decided to frame a schedule for Officers at this level. That officer could either be a Junior Engineer, Assistant Engineer, Executive Officer of Zilla Parishad, PWD or DRDA etc. It was decided to cover only those hostels constructed under CSS as information regarding the state funded hostels were not available because in all the cases where hostels were constructed long back, most of the Officers who had been involved in the activities at the district level had retired. 2. 2. 4 Hostels and Hostel WardensIt was decided to select ten (10) percent of the total hostels constructed (during the period 1992-93 to 2002-03) in each selected state under the CSS on random basis for the evaluation study. It was also decided to select at least two percent of the hostels constructed under100 percent funding by t he state government, in case the particular state had such hostels. Following this criterion, 185 hostels from CSS, 65 hostels from 100% state funded category and 15 hostels run by NGOs in were selected (table-2. 2) for the evaluation study. In each selected hostel, a Warden level schedule was canvassed. Thus a total of 211 Warden level schedules could be canvassed. As remaining 54 were either did not respond or their post were vacant. Table 2. 2: Coverage of Hostels in Sample States No. f Hostels: Covered Covered under Run by Total under CSS 100% State Funded NGOs Boys Girls Boys Girls Boys Girls Boys Girls 10* 14* 18 8 28* 22* 2 10 9 12 9 1 1 1** 1** 11 4 11*** 4*** 21 6 10 5 31 11 36 23 36 23 10 8 10 8 10 5 10 5 26 12 5 31 12 116 69 43 22 11 4 170 95 States Andhra Pradesh Bihar Delhi(JNU) Haryana Karnataka Madhya Pradesh Orissa Rajasthan Uttar Pradesh Total * Includes one boys’ and one girls’ hostel in Central University, Hyderabad, Andhra Pradesh. ** Indicates two hostels (Mahi and Mandavi) of JNU, New Delhi *** Hostels in State Universities also included. 2. 2. 5 Inmates It was decided that 10 percent of the sanctioned strength of each selected hostel would be selected as sample beneficiaries for the study. This norm was followed for hostels having a sanctioned strength of 100 boarders.However, if the sanctioned strength of the hostels was less than 100, even then minimum 5 boarders from such hostels were selected for the study. It was decided to cover inmates from non-SC category also, if available in the hostels. Overall 1417 inmates were selected for the study. State-wise number of inmates selected as beneficiaries is given in table – 2. 3 (Page-6). 2. 2. 6 Ex-inmates Two ex-inmates were randomly selected from each sample hostels with a view to get a feedback regarding the operational aspects of the hostels and the constraints faced by them while staying in the hostels and also to have an idea of the advantages, if any, they had as a result of staying in such hostels. 2. 2. 7 Knowledgeable PersonsFor the purpose of getting an over all view of the functioning of hostels as well as social perception of their benefits and constraints, it was decided to cover one knowledgeable person for each sample hostel. This knowledgeable person could be a member of village Panchayat, local body, village level worker, a teacher or an NGO activist etc. Total 210 knowledgeable persons were selected for this study. 2. 2. 8 Universities There were five Central Universities where the scheme was in operation. Of these, Jawaharlal Nehru University, New Delhi and Central University, Hyderabad, Andhra Pradesh, which ran one hostel each for boys and girls, were selected for the study.In addition, 5 State Universities from Haryana which had constructed hostels for SC boys and girls were also included in the sample of State Funded Universities. 2. 2. 9 Guide points Guide points were prepared to help the field team in preparing qualitativ e notes regarding implementation of the scheme in respect of quality of construction, maintenance of hostels and mechanism adopted for planning, supervision and monitoring of the scheme. 2. 3 Reference Period of the Study and Starting of Field Survey The study covered the period since inception of the scheme in 1963-64 upto 2002-03. However, for the selection of sample hostels, only those hostels which were constructed or taken up for construction between 1992-93 and 2002-03 were considered.The study was launched in the field in November, 2004. 2. 4 Methodology/Instruments Used for Data Collection Data at primary and secondary stages were collected through structured instruments of observation at different levels. Data on financing and monitoring were collected through secondary sources, such as the Union Ministry (Ministry of Social Justice and Empowerment) and from the nodal department implementing the schemes in different states. Information on aspects relating to project proposa l, sanction and release of fund, administration & maintenance of hostels and especially the impact of the scheme were elicited through field surveys. Table 2. : Types of Schedules used to collect data at Different Levels for the Evaluation Study in Selected States. Selected States Instruments of Observations Devised for Data Collection State Level District Level Officials Hostel involved Wardens in construction Level Inmates ExKnowinmates ledgeable Persons NGOs Level University level Schedule Andhra Pradesh Bihar Delhi(JNU) Haryana Karnataka Madhya Pradesh Orissa Rajasthan Uttar Pradesh* Total 1 1 1 1 1 1 1 NR 7 5 10 5 5 9 6 6 21 67 24 2 2 15 25 58 18 11 36 191 50 15 2 13 33 58 7 14 19 211 500 96 20 108 189 271 35 70 128 1417 94 32 4 22 60 94 10 25 27 368 48 16 2 13 33 58 7 14 19 210 8 8 1 1 5 7 *Note: I. State level schedule of UP has not been received so far. II.As new district Sant Kabir Nagar not having its own staff, its work was carried out by the staff of Basti district. Ther efore only one district level schedule was canvassed for the both districts viz. Basti and Sant Kabir Nagar. 2. 5 Data Analysis and Report Writing The Survey and data collection work relating to this study was done by the Officials of Programme Evaluation Organisation, Planning Commission. The services of Institute for Resource Management and Economic Development, Delhi were availed for tabulation, interpretation and analysis of data and preparation of report. Chapter – 3 Planning, Implementation and Monitoring of the Scheme 3. 1 Role of the Nodal MinistryThe Ministry of Social Justice and Empowerment, GOI has laid down procedures for obtaining central assistance for construction of hostels for SC boys and girls. At the time of inviting proposals under the scheme, the ministry impresses upon the states to submit the proposals separately for construction of hostels for SC boys and girls in the prescribed proforma along with the following documents: i) A certificate regarding a vailability of land ii) Site plan of the proposed hostel iii) A certificate that the estimate has been prepared as per the latest PWD/CPWD rates. iv) v) Detailed cost estimates of the proposed hostel. Physical progress of the hostels sanctioned earlier since the year 1992 in prescribed proforma. i) Hostel wise, year wise statement of utilization of state as well as central share in the prescribed proforma and vii) Matching share of the state government/NGOs/Universities. The Ministry received proposals for construction of hostels from Nodal Department (i. e. Social Welfare Department) of the State Government and held periodic meetings with state govt. representatives about the implementation of the scheme as reported by 43% state nodal departments. Based on the above, funds were provided to the state nodal departments for construction of hostels for SC boys and girls. In case of Central Universities, the Ministry received proposals directly from the Registrar of the concerned Univer sity. It was learnt that there was no guideline/manual as such formulated for monitoring this scheme at level of the Ministry.Hence funds were released only after examining the physical and financial progress of the hostels sanctioned earlier. But the nodal ministry mentioned that only general scrutiny of the proposals was done, as there were no technical experts for this purpose. Due to lack of staff, hostels under construction were not visited by any official from the nodal ministry. State nodal departments were required to send quarterly progress report and photographs of the hostels to the Nodal Ministry. 3. 2 Role of the State Nodal Department Social Welfare Directorates or Departments were the nodal agencies for the implementation of the scheme in most of the states. In Madhya Pradesh, however, the Scheduled Castes and Scheduled Tribe Welfare Department was the nodal agency.In most of the states the scheme was taken up in areas where need for hostels was felt uppermost. Based on the availability of funds and the need for such hostels in the areas with high concentration of SC population, the state nodal department used to receive proposals from various parts of the state through District Social Welfare Officers. The applications were sent in the prescribed proforma containing information about availability of land, audited statement of accounts for the funds received in earlier years. The nodal department scrutinised the proposals keeping in view the guidelines given by the Union Ministry. Proposals were sent to the ministry for clearance and release of funds.The nodal department also convened review meetings of the district welfare officers at regular intervals depending upon the need for such meetings. The nodal department officials at the state level used to visit the construction sites during construction as well as post construction phases at intervals, the frequency of which, however, varied considerably from state to state. The state nodal departm ent claimed that they obtained the progress reports on the construction of hostels from different locations and submitted these reports annually to the Union Ministry. But such progress reports were neither insisted upon nor were maintained systematically at the Ministry of Social Justice and Empowerment. 3. The Level at which Proposals Initiated In most of the states proposals for construction of hostels for SC boys and girls were initiated at local levels. In Andhra Pradesh district collectors identified locations for construction of hostels with the assistance of revenue department. In Karnataka, District Social Welfare Officer(DSWO) took the initiative for construction of hostels. In Madhya Pradesh, the proposal was basically received from local Panchayat and after careful scrutiny and discussion sent to state nodal department for approval. In Rajasthan, proposals regarding construction of hostels were initiated by Directorate of Social Welfare through District Collector.In Hary ana, where study was conducted to evaluate the role of NGOs, it was observed that the proposals were initiated at the local level by the concerned NGOs as District Welfare Officer publicized the programme among NGOs and other educational institutions at the local level. In Uttar Pradesh the Social Welfare Department did not provide the information, but field study revealed that the potential of the SC students be assessed by Zila Samaj Kalyan Adhikari by involving Principals of the local colleges. In Central Universities the Registrar of the concerned university initiated proposal for construction of hostel for SC boys and girls after being intimated by the Ministry to send a proposal to this effect. 3. 4 The Approval Procedures for the SchemeGenerally approvals for construction of hostels for SC boys and girls were given by the state nodal departments after going through proposals received from different districts. Approvals were given to the proposals which fulfilled following par ameters of the guidelines: (a) Availability of owned land of concerned School/College authority or transferring land in favor of the Social Welfare Department preferably free of cost, (b) Availability of school going SC children in the area, (c) Inadequate educational facility in the area, (d) Low literacy among SCs, (e) High concentration of SC population, (f) Local demand, and (g) Cost estimate of hostel. The districts, which qualified on the basis of the above criteria, were asked to identify suitable locations for the hostel sites.The short listed proposals were sent by the concerned nodal department of the State to the Union Ministry for their approval. The Ministry, in turn, after giving approval to the schemes, released funds to the state nodal department for initiating of work. Grant is limited to sharing of cost of construction of the hostels 3. 5 The Process of Implementation The implementation of the scheme for the construction of hostels for SC boys and girls involved se veral aspects and stages like deciding the number of hostels to be constructed, administrative formalities, issue of guidelines for construction by the nodal agency at the state level, specifying an administrative set up for implementation, nsuring quality of work, handing over possession etc. However in Haryana the focus was on additions or renovations of already existing hostels being owned and managed by NGOs. 3. 5. 1 Deciding the number of hostels to be constructed At the beginning of each financial year, the concerned nodal department of the state govt. decided the number of hostels for SC boys and girls to be constructed on the basis of availability of funds and the following criteria: (a) The hostels should be located in the towns and large villages having a concentration of SC population. (b) The large villages and towns should have satisfactory standard of education on the ba

A Critical Analysis on “A study in Scarlet” by Sir Arthur Conan Doyle

In his book, â€Å"A study in Scarlet† Sir Arthur succeeded in marrying mystery, intrigues and suspense together into one. The book has an unusual style of writing, for it is written in two different writing styles that dissolve into one another.The first part has a first person singular diction, while the second part has third person narrative style. It also has two settings, the first has London settings, while the second setting is America. It is a classical novel that revolves around a detective, Sherlock Holmes, a character who later became famous in other subsequent novels.The novel is divided into two parts, the diction in the first part is rather sarcastic, which has Doctor Watson relates the story in a personal experience style. He briefly explained how he was wounded at the second â€Å"Afghan war† and came back to London to find a decent apartment.It was this search for accommodation that led to his meeting of with Sherlock Holmes, an enthusiast chemist, who can also be described as eccentric, a cosmos and that later turned detective as the novel unfolds.â€Å"Holmes is a little too scientific for my tastes—it approaches to cold-bloodedness.†The novel delves into its mystery theme when a dead body was found at dilapidated building in Brixton with the word â€Å"RACHE† scribbled with blood on a wall near it. Sherlock, who is very vast in science and criminal investigation, took it upon himself to fish out the culprit irrespective of the fact that he does not have anything to gain from it.â€Å"You seem to be a walking calendar of crime,†Ã‚   â€Å"You might start a paper on those lines. Call it the ‘Police News of the Past. †As he proceeds with the investigation, he keeps unfolding mystery. Firstly, with the help of a wedding ring found at the crime scene, which he advertised in the paper, he found out that the old woman, who came to claim the ring was only disguised as a woman but was indeed a ma n. But as he traces this woman, the woman escaped. Not much later, a police comes to inform Holmes of the arrest of the murderer and one would think that was all about the play, but Sir Arthur had more   plots up his sleeves.As the first detective was done, a second detective came to announce another similar murder, a proof that the murderer is still at large, that the first police had only jailed an innocent fellow. Holmes told both police that he had already solved the puzzle of the mystery killer, that it will only take short while before he apprehend the murderer.  He later fulfilled his promise by arresting the culprit, pretending to be going for a journey; he deceived the culprit to help him pack his luggage. As the cabman was packing these things, he brought out a handcuff and arrested him. After severe struggle with Holmes and his friends, the cabman realized he was caught and resigned to his fate as the first part of the play ends.

Exploring pathways and barriers to entrepreneurship and innovation in Dissertation

Exploring pathways and barriers to entrepreneurship and innovation in kuwait - Dissertation Example However, no more than 300 entrepreneurs have applied for the subsidy, which is a number small enough to make the study of exploration of barriers in the way of entrepreneurship and innovation in Kuwait as done in this research, worthwhile. Research question The research question is; What are the pathways to entrepreneurship and barriers to the establishment of SMEs in Kuwait? Research objectives This research tends to Study the historic contribution of SMEs in the economy of Kuwait Identify the pathways to entrepreneurship and barriers to innovation in Kuwait Develop a concise and objective method of capturing and evaluating the business ideas proposed by the SMEs. Devise ways to improve the tendency of entrepreneurs to take financial aid from the government to establish SMEs. Literature review Small businesses and entrepreneurship is a separate and quite developed field of study in UK supported by a lot of research in the past. Research on SMEs largely commenced in UK in 1970s (Blac kburn and Smallbone). Such a late start as compared to US can be attributed to the difference of the external conditions. In the 1970s, UK had the lowest new firm formation and small business ownership rate in the West (Bolton). â€Å"It is from this research base that we launch our attempt to describe developments since 1971 and make projections through the next decade† (Curran and Stanworth 16). Small business cultivated in UK in 1980s and in the 1990s, this field was institutionalized, consolidated, and legitimized (Blackburn and Smallbone 22). Past research has conventionally explored the link between entrepreneurial competitiveness and ethnic diversity (Kitching and Hill). Last two decades have shown a tremendous growth in the literature of SMEs (Castel-Branco 1). There is no specific definition of small firms. At sectoral level, the definition of small firms narrates the objective measure of the firm’s size which includes the sales turnover, number of workers, ne t worth of the business and its profitability. Thus, all firms may be considered small in some sectors, and yet there can be sectors where no firm is considered small (Storey). Entrepreneurship has been largely considered as a means of â€Å"decentralisation, economic restructuring and movement in the direction of market economy† (Venesaar and Loomets 1). According to (Frazer 15), there are three factors necessary for entrepreneurial endeavor, namely the trigger, pre-disposing factors, and the enabling factors. The triggers are basically of three types of triggers i.e. need for money which may be instigated by loss of job, health scare and divorce. Prior experience of job and formal education are two pre-disposing factors controlling an individual’s entrepreneurial endeavor. Availability of finance, socioeconomic factors and societal support are some of the potential enabling factors for the entrepreneurs. Kuwait has recently taken certain steps to improve her economic al strength. After a careful study of the important economic factors, Macinzee Consulting Company passed certain recommendations one of which was to strengthen the economy of Kuwait by investment in SMEs. The government released 1 billion pounds to be managed by the Kuwait Investment Authority. The funds were to be distributed among the willing entrepreneurs via four organizations, three of which were private and one organization was state-owned.

Love (thats not a topic,thats reserve discount,) Essay

Love (thats not a topic,thats reserve discount,) - Essay Example It would ensure that the high number of cases of paddling in the state reduced to a lower level. In this case, the long term effect would be seen in an improved psychological state of students since they would not live in fear of the paddle. The bill was made law after it had passed all the process that bills go through before being considered a law. The bill was signed in the Senate and the House on the same date (27th may 2011). It was later sent to the governor’s office who signed it on the 17th June 2011. However, it became effective on 1st September 2011. If I was a member of the legislature, I would have voted for bill since corporal punishment is not the best alternative for disciplining errant students. It is an archaic way of instilling disciplines to students and does not play any role in their education. Furthermore, spanking or paddling causes pain to students and this may affect them psychologically instead of making them quit their bad

Operation Management in Mitsubishi Company Essay

Operation Management in Mitsubishi Company - Essay Example The company’s management also appears negligent towards the variously reported defects within their cars. The company appears not to have a clear strategy towards solving the acceleration problems reported with their cars. From the case study, the company’s management appears to cover up the reported malfunctions in their car. The Mitsubishi case study reveals the need for maintaining and ensuring the quality of products. The product developed by Mitsubishi appears to fail to satisfy it's stated and or implied need. As per the user-based quality, various customers of the car have complained about the car’s sudden acceleration problems. Customers have voiced their complaints and dissatisfaction about the Mitsubishi Diamante’s malfunctioning system. The product does not to conform to its design specification. Meanwhile, the company’s management fails to engage its engineers comprehensively so that they can address the malfunctions. As a result of the flailing quality associated with their car, the Mitsubishi Company’s reputation has received a knockdown (WSJ 2000, p.1). This is evident through its slumps in sales. The Mitsubishi Company also appears to flack on its service quality. The company fails itself on various dimensions of service quality (Jones & Robinson 2012, p.69). The company’s management does not appear dedicated to resolving the customers’ complains about the acceleration problem reliably. The company’s management does not appear to be responsive in addressing the issues raised by the customer but instead engage in the cover up mechanisms. The company is not assuring. It does not convey trust and confidence to its clients. Company executives have termed Toyoda who is their customer as rude and a liar for making complaints about their car. The company has proceeded to file lawsuits against Toyoda who went online to register support for the complaint against the accelerated problem (Kunii 2000, p.1). This appears rude and intimidating for customers who may want to make similar complaints to the company in future.  Ã‚  

Recycling in our daily lives, is it out of care, necessity, or is it Essay

Recycling in our daily lives, is it out of care, necessity, or is it just a hassle - Essay Example To that extent, this essay analyses the factors influencing recycling, with particular focus on the theories from Henri Lefebvre and Michael De Certeau. Henri Lefebvre’s most significant publications that touches on the issue is the theory of â€Å"Critique of Everyday Life†, of 1930 (Saddleback, 2010). Lefebvre defined everyday life dialectically as â€Å"...the intersection of illusion and truth, power and helplessness; the intersection of the sector man controls and the sector he does not control...† (Lefebvre, 2004) the sector he does not control arises from psychological rhythms within ourselves, which occur naturally. In essence, what that means is that people can understand and then revolutionise their everyday lives. Lefebvre goes ahead to add that without revolutionising our everyday lives, quality of life would continue to diminish and inhibit real self expression (Lefebvre, 2004). Putting the theory of Critique of Everyday Life into context, one can read a lot about recycling. Lefebvre says that there is a sector of our minds that we do not control. It is the same sector that controls recycling. In essence, recycling is something that we usually do unconsciously. The human nature is such that we always find ourselves recycling from day to day, even without our knowledge (Silverman, 2008). You see recycling does not necessarily imply very sophisticated industrial processes. Recycling can get down to as simple as what we do every time in our homes, work, school, or streets (Saddleback, 2010). Whichever the case, the process of recycling is a daily routine in our lives that usually takes place in an unconscious manner. In the theory, Lefebvre insists that without recycling, the quality of human life would diminish to a great extent (Lefebvre, 2004). This implies that unlike some people’s belief, recycling is not a hassle. If

Open topic logos based argumentative paper Essay

Open topic logos based argumentative paper - Essay Example Most Congressmen admit to not have reading the Act before voting to pass it but those voting in favor were overwhelming. Only one of 99 Senators (Wisconsin Senator Russ Feingold) and 66 of 423 Representatives voted against the law. The PATRIOT Act, as many citizens and legal experts alike have argued, violates the fundamental rights guaranteed by the U.S. Constitution’s first ten amendments, the Bill of Rights (Savage, 2006). This includes the freedom of speech and assembly (First Amendment); the freedom from unreasonable search and seizure (Fourth Amendment); the right to due process of law (Fifth Amendment); the right to a speedy, public and fair trial along with the right to counsel and to confront the accuser, (Sixth Amendment), the freedom from cruel and unusual punishment (Eighth Amendment) and freedom from punishment without conviction (13th Amendment). One of the most obvious tactics in the ‘War on Terror’ and the PATRIOT Act is the widespread use of racial profiling, described as when law enforcement officials use race, ethnicity, religion and even color of skin to determine which persons are more probable to commit a crime such as terrorism. The term ‘War on Terror’ has been continually invoked to justify breaches of the Constitution as well as the basic civil liberties of citizens and foreigners alike. The invocation of this phrase has repeatedly prohibited rational discussions regarding civil injustices such as profiling individuals based on their race. Therefore racial profiling has continued unabated including the profiling of young black men since September 11, 2001. The not-so-subtle insinuation is that â€Å"one cannot condemn racial profiling because to do so will hinder the war on terrorism and undermine national security† (McDonald, 2001). The popularly stated position is that racial profiling is necessary because not using this tool of law enforcement would compromise the effort against terrorism thus

Business Research Applications Paper Essay Example | Topics and Well Written Essays - 1500 words

Business Research Applications Paper - Essay Example For example, the current problems in Libya can affect the life of people in United States because of America’s dependence on Libya for oil. In short, business climate is fluctuating rapidly and in order to the changes happening in the business world, proper research is necessary. Apple Inc is one company which successfully used the research process for its growth. Even though Apple struggled in the 80’s and 90’s, they succeeded in introducing some innovative products like ipads, ipods, iphones etc during the beginning of the twenty first century. Apple was able to measure the pulses of the consumers very well because of the proper business research they conducted and the correct interpretation of the data they received from these researches. This paper analyses the importance of business research, taking Apple Inc as the example. Form the illustration given below, it is evident that the normal business research process consist of five stages; collection of data, deriving information from the collected data, analysis of the information, knowledge and decision making. Primary and secondary researches are necessary for the collection of data. (Business research process, 2011) Information can be derived from the primary and secondary data collected. ... is fact better than any other organizations and they conduct regular business researches in order to know more about the changing trends in the market. Apple Inc introduced many of its i-series products such as iPods, iPads, iPhones, iTouch, iTunes, iMac etc at the beginning of 2000 because of their abilities in reading the market trends correctly through their business researches. The introduction of right product at the right time will always guarantee success. In fact Microsoft introduced tablet PC’s much before the introduction of Apple’s iPads. Microsoft introduced tablet PC’s in the 90’s, but failed to make an impression in the market because of the untimely introduction. However, Apple’s iPads succeeded heavily in the market because of its right time of introduction. In 1990’s the technologies were not much developed and the demand for tablet PC’s were less. On the other hand, the technologies developed rapidly during the end of twentieth century and at the beginning of twenty first century and the consumer trends were changed drastically. Apple was able to assess this change correctly through their business research and introduced their tablet PC, iPad at the beginning of 2000. Thus Apple succeeded in the market where Microsoft failed. â€Å"Apple's market capitalization - the sum of its outstanding shares multiplied by its stock price - finished at $222.07 billion, ahead of Microsoft's at $219.18 billion Wednesday, May 26, 2010† (Kim, 2010). In other words, Apple’s better abilities in conducting business research helped them to surpass even Microsoft in market capitalization. Moreover, Apple is currently raked the topmost technological company in the world, again pushing Microsoft behind to the second spot. Advertising is another area in which

Pretrial Process Paper Research Example | Topics and Well Written Essays - 250 words

Pretrial Process - Research Paper Example One example of prosecutorial misconduct is witness tampering that means harassing, threatening or frightening a witness, forcing him to think a certain way by pressure, forcing him to lie, or simply forcing him not to be a witness at all. Other examples include wrongly convicting a defendant, imposing stricter than suitable punishments, introducing inadmissible evidence, tampering with evidence, passing inappropriate remarks in the presence of the jury, and showing improper attitude during proceedings. Since, the accused have the right to go through a fair trial, the elimination of prosecutorial misconduct is given serious consideration in all countries. Prosecutors found engaged in misconduct may be punished like taking away his license to practice law. But if the volume of the misconduct has been enormous, then criminal sanctions may also be applied against him like bringing criminal charges against him or accusing him for contempt of

Something good Essay Example for Free

Something good Essay As I venture into my work, I always presume that something good will happen. I always believe that taking risks will definitely bring me something positive, although difficulties arise at times. In the world of reality, there will always be hindrances that will come my way which may lead me to feel hopeless, useless, worthless. But that should not stop me from believing in my dreams and just give up everything because being a coward will not help me in improving my skills. To gain excellence in my career, I should take into consideration different things that will help me improve my ability as a leader. And that means I should not only take care of the clients I want to handle, but I also have to deal with the clients whom I think I cant even handle. By this, I will be trained by the challenging customers I deal with and will certainly this will be a reason for my maturity as an individual, particularly as a leader. Consequently, my attitude towards my work is a major aspect of my individuality as a leader. â€Å"No one should ask you what you bring to your position. Your work and actions should make this absolutely clear to all those around you. Demonstrate your skills in your conversations, in your work and in your attitude. Communicate your professional goals when appropriate and work all the time you work. Be your own boss. As you take the helm of your career and steer it toward your future, you must realize that no matter what the hierarchical structure is in your profession, you are your own boss, (Kanjungu, 2006) . † I have observed that people develop their leadership skills by taking into the unknown. Taking out of their comfort zones was their main component to be able to enhance their competence particularly when it comes about leadership. It was evident that trying something new, and not sticking to what you always know will lead you to be a better individual that may help you lead other people in the right track. Motivation is one of the key points why people are improving in their skills. Apparently, they become more comfortable in what they do when they have a high motivation that leads them in doing the things they are assigned to do. The strong will to work for their family and other loved ones is the best driving force I have observed they are taking into consideration, and it clearly alleviate the insecurities they have. In improving their focus in their customer, I noticed that they are more tolerant to the people they are dealing with. Being tolerant is considering not only the positive sides of the customer, but the negative sides of them as well. They always make sure to deal properly to the customer and stay their focus on them so as not to divert the customers attention. In improving the customer-focus, one must regard that the customer should always be the one who will be obeyed, and not the other way around. Being approachable is also one factor in catching the interest of a certain customer because they will feel that they are very welcome and well entertained. Personally, I can attest that the things I have observed are quite helpful in developing ones leadership skill and in improving the focus to the customer as well. I myself experienced dealing with people who are inconsiderate, yet managed to make it to the end of the journey. As I asses things, I can say that in developing my leadership skills I have to bear in mind important factors to make it through the day. Being responsible in everything I do is a major factor that I should always keep in mind. Responsibility takes a major part in living a life of being a leader because many followers are watching your every step and one wrong move may mean a downfall for you. So, to be able to survive the journey of life, being accountable for whatever you do is really a must. It is a fact that no one is responsible for whatever you do, but yourself. â€Å"No one can control the events or the people surrounding them. The only thing we can control is ourselves. To succeed in todays workforce or in any professional endeavors, your value must be readily recognizable and memorable, (Kanjungu, 2006) . † Its true that it is necessary to act out what you have learned in the past experiences or lessons is life you acquired. For me, I will use the things I learned by sharing it to other people and teaching them every details of the values I gained. Learning without sharing is such a stingy deed and absolutely not a good idea to be ungenerous to the people around you. In every learning experience, I always want to use those things by imparting the essential things which the experience brought me. Works Cited: Kanjungu, Nuwagaba. â€Å"http://www. monitor. co. ug. † Monitor Online Jobs. 6 Dec. 2006 http://www. monitor. co. ug/job/news. php? news_id=3auth_sess=61d799506760b1633a9d70dbff330f20ref=748962c846b2603077010c84a.

Examining class differences Essay Example for Free

Examining class differences Essay (a)Explain briefly what is meant by the term ‘elaborated speech code’ . Elaborate speech code is usually associated with middle-class, well educated people. It uses a wide variety of vocabulary, is more context based, uses grammatically complex sentences, communicates abstract ideas and is mostly context-free. (b)Identify three policies that governments have introduced to compensate for material and cultural disadvantage, apart from Educational Priority Areas. Compensatory education is a policy designed in order to tackle the problem of cultural deprivation, by providing resources to communities as well as schools in deprived areas. An example of a compensatory education programme is Operation Head Start in the United States, which is one of the best known examples of such programmes. Operation Head Start focuses on pre-school ‘planned enrichment’ education in poorer areas, which was introduced in the 1960s. Their aim was to develop children’s learning skills and instil achievement motivation. This included tasks such as: setting up nursery classes, home visits by health visitors and educational psychologists, improving parenting skills and the creation of intensive learning programmes for deprived children. Sesame Street, the popular TV programme, was initially created as part of Head Start, in order to reach young children and reflecting the values and attitudes needed for educational success; such as the importance of general knowledge, literacy and numeracy. In the UK, there have been several compensatory education programmes over the years, such as the Education Priority Areas that were created in the 1960s, Education Action Zones, which were introduced in the 1960s, and more recently, with the launch in 2000, comes Sure Start. Sure Start is a nationwide programme aimed at pre-school children as well as their parents. However, it also has non-educational aims, such as improving children’s health. Sure Start was introduced by the British Government in order to tackle poverty and social exclusion. The centres available provide integrated education, family support, support with parental employment, care and health services. Sure Start’s main aim is to work with parents to promote the physical, intellectual, educational and social development of babies and young children, particularly those who are disadvantaged. (c)Outline some of the ways in which material deprivation may affect educational achievement. Material deprivation is a lack of resources and necessities needed to live a basic lifestyle, such as an adequate diet, housing, clothing, or in some cases, the money to be able to buy these things. Material deprivation can affect educational achievement as the result of the lack of these necessities. Children in education will need financial support from their parents/carers in order to pursue a sufficient education; however disadvantaged families cannot afford educational aids. As well as that, families living in poverty may have limited space in their home. This leads to overcrowding, which means there is nowhere for the child to study. Also, this could lead to illness, depending on the state and cleanliness of the house. For example, dampness can cause a variety of illnesses, which leads to absence at school, therefore, lessening the child’s chance of a successful education. Some parents may force their children to leave school early and pursue a career in order to provide extra income for the family. (d)Using material from Item A (source) and elsewhere, assess the view that working class children under-achieve because they are culturally deprived. The idea that working-class children will most likely under-achieve due to a lack of culture, also known as cultural deprivation, refers to children lacking the norms, values, beliefs, skills and knowledge that a society would regard as important and necessary. The attributes that these children should know and learn are, in most cases, taught by their parents and are passed to the next generation through socialisation. All children are socialised differently, and the social class of the parent has a huge impact on the child and may affect their achievement in education. According to the cultural deprivation theory, some working-class parents fail to communicate and instil the appropriate norms, values, beliefs, skills and knowledge needed for educational success. However, there are other factors that can determine how well a child does within education. For example, material deprivation, cultural capital and economic capital can also have an impact on how well some children will attain, therefore cultural deprivation is not the only factor and may not be the most important reason to why working-class children under-achieve.

A Case Analysis On Arik Air Nigeria Commerce Essay

A Case Analysis On Arik Air Nigeria Commerce Essay This essay is a case analysis on Arik air Nigeria and will therefore seek to identify the major threats and opportunity in the environment, analyse the strength and weakness of the company, identify the strategic position of Arik air, and suggest a strategy to be adopted by the airline in an effort to sustain its competitive advantage. BACKGROUND Arik Air is Nigerias biggest indigenous commercial airline offering domestic flights to major cities in Nigeria and with an expanding network of regional and international flight operations to major cities in the world (Eze, 2010). Presently, Arik Air flies to 17 Domestic destinations in Nigeria and 8 International destinations (Arik air, 2010: Online). Arik Air Nigeria The companys corporate mission is: To be a safe and reliable airline by selecting and operating new, modern aircraft and by employing the most experienced and efficient staff. (Airkair, 2010: Online) Vision: To make Nigeria proud of its aviation industry (Arikair, 2010: Online) Strategic Intent: Ariks strategic intent is to be the preferred airline carrier of choice in West Africa. (Airk Air, 2010: Online) EXTERNAL ANALYSIS: The external analysis was conducted using PESTEL Framework and Porters five forces as the basic tools (Thompson, 1997; Luffman et al, 1996; Welsh, 2005; Johnson et al, 2009) in an effort to understand the effect of changing environment on Arik Airs operation. The findings based on pestel framework (See Appendix 1) and Posters five forces (See Appendix 2) are as follows: An analysis of the political environment revealed that governments around the world are tightening immigration regulations due to the surge in terrorism the implication of which is a reduction in the number of global traveller thus posing a threat to airline including Arik Air. (Stevermen, 2009; Cartar, 2010). However liberalization and Deregulation efforts are being made in several regions of the world with Asia setting a target for the full liberalization of its skies by the year 2015. This is projected to boost aviation industry performance by creating avenue for fair competition platform between more established airlines and the growing competitors like Arik Air(Bailey, 1986; Smith Cox, 2007; Ting, 2008). The rising fuel price is a matter of economic concern in the world, with Aviation fuel price estimated at $85 per barrel (IATA, 2010: online) the implication of which is an increase in running cost for airlines and this poses a high threat to Airlines. However, there is optimism that a global economic recovery is on the way with the world economy expected to grow 2.7% in 2010 (World Bank, 2010: Online) and the aviation industry is forecasted to reduce its loss from $5.8 Billion in 2009 to $2.8 Billion in 2010. (Financial Times, 2010). The World travel tourism council (2010) projects an increase in the number of holiday travellers in 2010 with further growth expected in 2011. The 2010 world cup is expected to boost travel to Africa in 2010 (Eberl, 2010). Percentage change vs. 05-Mar-10 Index* $/b cts/gal $/mt 1 week ago 1 month ago 1 year ago Jet Fuel Price 243.3 89.0 211.9 701.4 3.4% 4.1% 80.3% Source: IATA (2010: Online) source from Platts * 100 in 2000 (87 cts/gal) Impact on this years fuel bill of the global airline industry: New fuel price average for 2010 Impact on 2010 fuel bill $85.5/b +$13 billion Estimated by IATA Source: IATA (2010: Online) With heightened security checks and the introduction of the full body scan at airport, there are concerns over the privacy infringement due to the utilisation of the full body scan. (McDonough, 2010). Arik air is in the traditional full service airline industry offering pre-flight, in-flight, and post flight services to customers and its competitors in the industry include Virgin Atlantic, British Airways, Air France, Lufthansa, Emirate, Qatar Airline and South African Airways all of which are established airlines with good brand image. An industry analysis revealed as follows (See Appendix 2): there is high competitive rivalry within the industry; barrier to new entrant is high due to the enormous capital required to start an airline; buyers have a high bargaining power due to the various options of airlines available to them and suppliers have a medium bargaining power. INTERNAL ANALYSIS: The internal analysis was conducted through an evaluation of the resource based view of strategy (resources and competencies) (Mahoney Pandian, 1992; Johnson et al, 2009); as well as competitive advantage; value chain and VRIO (Johnson et al, 2009; Thompson, 1997; Luffman et al, 1996) to identify the strengths and weakness of the company. (See Appendix) UNIQUE RESOURCE(S) AND CORE COMPETENCIES (See appendix 3 for the list of tangible and intangible resources of the company) Arik Airs unique resource is its chairman who is an elder statesman in Nigeria with an easy access to finance while its core competencies are its excellent customer relations skill and reliability COMPETITIVE ADVANTAGE Arik air derives its competitive advantage from a unique merge of low price and quality service. This is based on its vast research and unique understanding of the West African market need for quality service at affordable prices and the support it receives from the Nigerian government and some other West African countries through concession and subsidies which thus reduces its operational cost and affords it a lower price than competitors (William, 2010; Russell, 2008; Abioye Ezeobi, 2008). THE VALUE CHAIN (See appendix 4) An evaluation of Arik Airs value chain activity revels as follows: The Inbound logistics which involve the delivery of fuel for the aircraft, in-flight meals, cleaning of the aircraft in preparation for a flight is outsourced (procurement) through an effective human resource management practice in an effort to reduce amount of people employed by the airline and reduce fixed operational costs. Arik with its strong finance base utilises an integrated ICT technology (Infrastructure/technology) to manage and support its operation by enabling online bookings, ticket purchase and flight check-in in an effort to reduce operational cost of employment. To ensure safety/reliability, a strict maintenance of its fleets is outsourced and an effective human resource management policy is put in place (training and reward) to promote employee commitment and performance (Arik, 2010: Online; Banfield Kay, 2008). Outbound logistics with regard to customers luggage is coordinated and monitored with a technological coding and is outsourced to Sachol to ensure the safety of customers property and to sustain Arik Airs reliability (Airkair, 2010: Online, Sachol, 2010: Online) while an extensive marketing is implemented through the media to promote sales. This enables Arik air to achieve its competitive advantage through a systemic integration of technology (speedy services and reduced operational cost), human resource management (ensures quality delivery of services by employees) and a firm infrastructure to support its primary activities thus enabling the airline to deliver quality services at reduced prices in comparison to competitors. VRIO: The VRIO examines the sustainability of a firms competitive advantage (Johnson et al, 2008); Arik Air offers its low priced fares with excellent in-flight services unparallel to none offered by any Nigerian airline (Eze, 2010) which implies that its services are valuable and rear. However this can be imitated by other airline thus Arik air enjoys a Temporary competitive advantage (Khanna, 2010) In the airline industry the critical success factors are: a good brand image; good quality service; good customer relations; cost effectiveness; Reliability; safety. (Svein Vidar, 2004; Bijan Kenneth, 2005). Judging by the critical success factors in the airline industry, Arik Airs performance is standard in the industry since the airlines services are affordable, safety is given high priority, it offers good customer service, and is reliable. However, theres need to develop the Arik brand beyond West Africa. SWOT ANALYSIS (Kotler et al, 2009) See Appendix 4 Arik airs strengths are its highly skilled workforce with excellent ethical conduct and customer relations (Some of the Best in the industry), the easy access to finance or funding, the airlines fleets of aircraft (mostly new), speed in service delivery and low operational cost while the weaknesses are the brand image (still unrecognised outside west Africa), flights offering to only 8 international destination (Williams, 2010). In consideration of Ariks strengths and weaknesses, the external environment provides opportunities as well as threats for Arik air. The identified opportunities are an increase in earnings due to a projected increase in the numbers of global travellers (World travel tourism council, 2010); expanding the network of flight destination due to the expected liberalisation of skies in Asia and the African continent (Bailey, 1986; Smith Cox, 2007; Ting, 2008) However, the threats in the environment include the unstable global fuel price, increased terrorism scare s, continued government subsidy for competitors airlines which reduces the open market competition and the expected mergers in the airline industry which might result in the dominance of a few big airline. Arik Airs plans to increase its market share in Nigeria and West Africa and equally targets an expansion its operation across Europe, North America and Asia but Arik Air is faced with immense industry competition on international destinations from the established airline (Virgin, Bristish Airways, Emirate) and The threats global economic recession which has slowed the expected growth of the airline. The competitive strategy adopted by Arik is the Hybrid strategy (see appendix 4). This strategy allows the airline to maintain its low cost base thus enabling it to compete on low price relative to competitors with sustainable differentiation. However, the low price might impede the airline ability to obtain the maximum returns possible. (Johnson et al, 2009) STRATEGIC OPTIONS: Arik air is experiencing a decline in its projected market growth caused by the increase competition in airline industries; the various strategic options available to Arik Air are evaluated simultaneously below with the aid of TOWS and Ansoff Matrix (Khanna, 2010; Johnson et al, 2009). (See Appendix 5: Tables 3 4): Strategy 1 Strength-Opportunity/Market Development Arik Airs key strengths of easy access to finance and excellent customer service practices can be explored based on the identified opportunity in the macro environment (politics) stemming from the planned liberalisation of skies in Asia and Africa (Bailey, 1986; Smith Cox, 2007; Ting, 2008). The strategy option this provides Arik Air is Market Development. The Airline can increase its fleets of aircraft by purchasing additional aircrafts, employing and training additional workforce, and increasing the route options of the airlines to more destinations in Asia and Africa Strategy 2 Strength-Weakness/ Market Penetration Market penetration is another strategic option available to Arik air. By utilising this strategy, Arik air can utilise its strong financial capability to bankroll an extensive marketing exploit to improve the brand image of the airline. This will create awareness for the Arik brand thus, enabling the airline to gain a greater market share in its present markets. However, the heightened competition in the industry poses a genuine threat to this strategy. Strategy 3 Strength-Threat/Diversification The on-going merger in the industry which may result in a few dominant airlines is a threat to Arik air. Arik with its easy access to finance can adopt a related diversification into the budget airline industry (horizontal integration) with the option of acquiring Virgin Nigeria (low cost low frills airline) (Attitude travel, 2010: Online) This will enable Arik air to optimally minimize the threat posed by merger of the more established operators by spreading its risk and making it a formidable competitor. Strategy 4 Weakness -Opportunity/Product Development The weak brand identity of Arik Air outside West Africa is one of the airlines weaknesses. Arik can overcome this weakness by ensuring that the flight experience of its customers remains memorable with an excellence in customer service at all time. The company can equally offer new products such as travel miles accumulation/flyers club membership for its customers as a Product Development Strategy. Strategy 5 Weakness -threat/Consolidation The proposed merger in the airline industry which might result in a few dominant airlines is a major threat to a growing airline like Arik airs weak brand identity; Arik can adopt any option of consolidation (Johnson et a, 2009) to defend its market share by merging with some established airline like Qatar Air or Emirate in order to ensure the sustainability of the business. The problem however is the possible loss of Ariks brand identity sue to such consolidation (Johnson et al, 2009) SELECTED STRATEGY After a thorough evaluation of the strategic options available to Arik air, the most viable option for the airline to adopt is a related diversification of the companys operations into the no-frills airline industry (a form of concentric diversification) (Mintzberg et al, 2003; Johnson et al, 2009). As suggested by Johnson et al (2009), related diversification allows a company to expand by utilising its existing infrastructure, resources, competencies and strengths in a new trade of similar capacity or intricacies. Therefore by this strategy, Arik air can capitalise on its strong financial strength in acquiring Virgin Nigeria (a no frill airline in Nigeria) (Attitude travel, 2010) or may purchase additional aircrafts to its fleets to cater exclusively for the no frills service operations while still utilising some of the companys existing technological infrastructure to cater for online bookings and check-ins (without incurring additional cost of employment). This is because there is evident potential synergy between the new business (a no-frills flight operation) and the core one, based on a common facility, asset, channel, skill, even opportunity. (Mintzberg et al, 2003:124) CONCLUSION To conclude, the introduction/inclusion of the no-frills airline options will afford Arik air no increased workforce requirement (due to the low service requirement of no-frill operations thus resulting in reduced operational cost); spread its market risk; enable greater efficiency, and will give commuters a greater variety to choose from among the Arik brand thus increasing the potential customer base of the airline. The adoption of diversification strategy by Arik air is a sustainable option for the airline due to the fact that there is presently only one no-frills airline in West Africa (Virgin Nigeria) (Attitude travel, 2010) which Arik air has the option of acquiring in order to build its business and booster its market share. However should the option of acquiring Virgin Nigeria not be chosen, Ariks reliability and brand identity in West Africa is sufficient to sustain the success of the diversification exercise thus ensuring Arik airs market growth. APPENDIXES (Appendix 1) PESTEL Analysis Political: Government subsidies for flag carriers: Flag carriers benefit from subsidies and cash injection from the government, relaxed accessed to loans, reduction in airport service and landing fees, subsidies on fuel and fiscal privileges. (The international chambers of commerce, 1995) Employment regulations: Countries differing employment regulations and trade union laws which Scholars have identified to a considerable affect the operational activities of organisations. (Harris et al, 2003; Deirdre, 2005) Immigration: The increasing global terrorism threats is resulting in governments around the world tightening immigration regulations which in turn might result in a reduction in the number of traveller around the world (Stevermen, 2009; Cartar, 2010) Deregulation: The deregulation of the aviation industry will provide an avenue for improved market conditions that will promote growth in the industry and remove the barriers to entry for new airlines thus allowing for effective market competition. (Bailey, 1986; Smith Cox, 2007) Liberalization of skies: Asia hopes to achieve a full liberalization of its airspace by 2015 and has put up a round map to achieve that. (Ting, 2008) Economic: Unstable Fuel price: The rising fuel price is estimated to result in a $13billion increase in 2010 oil bill with fuel prices put at $85/barrel. See appendix 1 (IATA, 2010: Online) Global economy recovery: The World Bank projects that a global economy recovery is on the way with a 2.7% growth expected in 2010 (World Bank, 2010: online) the aviation industry is projected to make a loss of $2.8billion in 2010 down from $5.8 billion made in 2009 (Financial Times, 2010) Mergers in the industry: The airline industry is undergoing transformation as airlines are announcing merger plans (Leung, 2010; Clark, 2010) Social: The World travel tourism council (2010) projects an increase in the number of holiday travellers in 2010 with further growth expected in 2011. Furthermore the 2010 world cup is expected to boost travel to Africa in 2010 (Eberl, 2010). There are concerns over the introduction of the full body scan at airport over the privacy infringement (McDonough, 2010). Technology: Terrorism threats, has prompted an increase in security screening in many airports with the introduction of the Full body scan (McDonough, 2010). New Air Traffic Control (ATC) technologies have been developed for commercial airlines one of which is ADS-B. (Karp, 2010) Environmental: In an effort for airlines to go green the International Air Transport Association (IATA) plans to cut CO2 emission by 1.5Million tonnes in 2010. (IATA, 2010: Online) Legal: The international air transport association (IATA) is to sign a data sharing agreement with the EU, US and ICAO (IATA, 2010: online). Furthermore, there are restrictions on mergers and acquisitions in the airline industry. (Appendix 2) Porters 5 Forces Threat of Entry: There is relatively low threat of entry to the industry based on the high capital requirement of starting an airline. Furthermore the airline industry is presently making a loss (IATA, 2010) which makes it unattractive to many investors thus reducing the numbers of possible entrant. Threat of substitute: Substitutes to airline are Trains, Automobiles and Ship. The threat posed by these is relative to the intended destination, time and cost analysis by the customers (Givoni, 2009). For National and Regional travels, these substitutes pose an increased threat to the airline industry due to the cheaper prices they offer with particular reference to travel by automobiles and/or trains. However, this threat is low on transatlantic travels. Bargaining Power of Suppliers: Scholars have argued that the present global market condition is tending towards buyers market (Kotler et al, 2009). This is also made evident by aircraft manufacturers seeking the greater participation of airlines in the design of their aircrafts customising. However due to high switching cost in the airline industry, the bargaining power of the supplier is medium. (Kotler et al, 2009) Bargaining Power of Buyer: Consumers have a high degree of options to choose from and this allows them a great bargaining power. (Kotler et al, 2010) Competitive Rivalry: The airline industry is highly competitive and there is prevalent merger going on in the industry in an effort to cut cost and improve efficiency. (Leung, 2010; Clark, 2010) and there is a high exist barrier Fig 3 Porters five forces: Source: Johnson et al (2009: 31) adapted from Porter (1984) (Appendix 3) Table 1 Arik Airs Resources Tangible Resources Intangible Resources Fleets of Aircraft (Physical resources) Buildings (Physical resources) Capital, Shareholders, Bankers (Financial resources) Highly skilled Employees (Human resource) Brand Customer database Business system Source: adapted from Slack et al, 2009 The aircraft fleets are as follows (Arik Air, 2010: Online) Two (2) Airbus A340-542, manufacture date: 2008-2009 with a Seat capacity of 237; Three (3) Boeing 737-800NG, Manufacture date: 2009 has a seat capacity of 148; Six (6) Boeing 737-700NG, Manufacture date: 2007-2008, has a seat capacity of 131-149; Three (3) Boeing 737-700, Manufacture date: 2001, has seat capacity of 124; Two (2) Boeing 737-300, Manufacture date: 1989, has seat capacity of 126; Four (4) Bombardier CRJ-900, Manufacture date: 2005-2007, seat capacity of 74; Two (2) Bombardier Dash 8 Q400, Manufacture date: 2009, has seat capacity of 72; Three (3) Bombardier Dash 8 Q300, Manufacture: 2001-2002, with seat capacity of 50; Four (4) Fokker 50, Manufacture date: 1990, seat capacity of 51; Two (2) Hawker HS 125-800XP, Manufacture date: 2004, seat capacity of 8. (Appendix 4) Table 2 SWOT Internal Origin Strengths highly skilled workforce with excellent ethical conduct and customer relations the easy access to finance or funding, the airlines fleets of aircraft (mostly new), -speed in service delivery and -low operational cost Weakness the brand image (still widely unrecognised outside west Africa) -Limited flight offering to 17 local and only 8 international destination External Origin Opportunities -increase in the numbers of global travellers expanding the network of flight destination due to the expected liberalisation of skies in Asia and the African continent Threats -unstable global fuel price, -increased terrorism scares, government subsidy for competitors -dominance of a few big players due to merger. Source: Adapted from Kotler et al (2009:101) Fig 4 Source: Marketing teacher (2010: Online) adapted from Bowman (1995) (Appendix 5) Table 3 TOWS analysis of Arik Air Nigeria. SW Strategy that use strength to overcome weakness Strategy 2- Market Penetration Opportunity -Increase in the numbers of global travellers expanding the network of flight destination due to the expected liberalisation of skies in Asia and the African continent Threats unstable global fuel price, -increased terrorism scares, government subsidy for competitors -dominance of a few big players due to merger. Strengths -Easy access to finance -excellent customer services -low operational cost Highly skilled workforce SO Strategy that use strength to maximize opportunity: Strategy 1 Market Development ST Strategy that use strength to minimize threats. Strategy 3- Related Diversification (Horizontal Integration) Weakness -weak brand identity -Few flight destination offering WO Strategy that minimize weakness by taking advantage of opportunity Strategy 4- Product Development WT Strategy that minimize and avoid threat Strategy 5 Consolidation Table 4 Ansoff Matrix Existing Product New Product Existing Market -Market Penetration -Consolidation -Product Development New Market -Market Development -Diversification Source: Johnson et al (2009:174) REFERENCES Abioye, O. Ezeobi, O (2008) YarAdua, governors pledge support for Arik [Online] Available from: http://www.punchng.com/Articl.aspx?theartic=Art2008120422503246 [Accessed; 2nd April, 2010] Attitude travel (2010) African low cost no frills airlines [Online] Available from: http://www.attitudetravel.com/lowcostairlines/africa/ [Accessed: 23rd March, 2010] Bailey, E. (1986) Price and Productivity Change following Deregulation: the US experience. 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